Privacy Policy

This policy explains how Online Property Systems Ltd, trading as domains.ops.uk and Sympli.uk, collects and uses personal information.

1. Who we are

This website is operated by Online Property Systems Ltd, trading as domains.ops.uk and Sympli.uk.

2. Information we collect

When you contact us or submit a domain enquiry, we may collect:

• your name;
• your email address;
• the domain name you are enquiring about;
• the message you send to us;
• your IP address;
• basic browser and device information.

3. How we use your information

We use your information to:

• respond to enquiries;
• deal with domain name sales and transfers;
• prevent spam, fraud and abuse;
• operate and secure the website;
• comply with legal and regulatory obligations.

4. Legal basis

We process personal information where it is necessary to respond to your enquiry, prepare for or perform a contract, comply with legal obligations, or pursue our legitimate interests in operating and protecting the website.

5. Sharing information

We do not sell your personal information.

We may share information with service providers who help us operate the website, manage email, provide hosting, process payments, manage domain names or comply with legal obligations.

6. How long we keep information

We keep personal information only for as long as reasonably necessary to deal with your enquiry, complete a transaction, maintain business records, comply with legal obligations or resolve disputes.

7. Your rights

Subject to applicable law, you may have rights to request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing or a copy of the information you have provided.

To exercise these rights, please contact us using the details on our Contact page.

8. Security

We take reasonable technical and organisational steps to protect personal information. However, no website or email system can be guaranteed to be completely secure.

Cookie Policy

9. Functional cookies only

This website uses only functional cookies and similar technologies required for the website to operate properly.

These may be used for:

• website security;
• spam prevention;
• form protection;
• session handling where required;
• basic website operation.

10. No opt-out for functional cookies

Functional cookies are necessary for the website to work and cannot be disabled through this website. You may block cookies in your browser settings, but parts of the website may not function correctly.

11. No advertising cookies

We do not use cookies for targeted advertising or behavioural profiling.

12. Analytics

We may record basic technical information about visits to help operate, secure and improve the website. This is used for website administration and abuse prevention, not advertising.

13. Changes to this policy

We may update this Privacy Policy and Cookie Policy from time to time. The latest version will be published on this page.